Policies

Return Policy

All unopened or damaged products can be returned within 30 days of arrival to shipping address for a refund. Please call 885-247-2235 concerning returns.

Delivery Time

Orders usually ship within 24 hours of order placement Monday through Thursday. Orders placed Friday through Sunday will ship the following Monday. Most orders ship UPS ground (5-7 day delivery) unless upgraded shipping is purchased.

Privacy Policy

We are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to circcell.com. Feel free to e-mail us with any questions you might have at info@circcell.com

Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order with us. This information is used solely by Circ Cell and is stored in a secure environment. Under certain circumstances we do also collect the user’s IP address, but only when we suspect that credit card fraud may have occurred.

Information You Provide

We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service and gaining knowledge regarding what our customers want. Security is among our top priorities in keeping your Personal Information secure. Encrypted information cannot be read or recorded as it travels over the Internet. Additionally, access to your personal information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service.

Editing, Updating, Correcting and Deleting Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending us an email at info@circcell.com. When sending email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way. Please note that sometimes these requests may take up to 2-3 weeks to be effective, particularly if we are removing your name from postal mailings. Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.

Privacy/Sharing Information

By using our web site, you agree to accept Circ Cell’s privacy policy. Make sure you read this policy carefully, because if you do choose to use our web
site, you automatically agree to this policy. If you do not agree to this policy, please do not use our web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. We do not give or sell personal
information to any other party, except to those of our employees and agents whom we rely on to handle this information on our behalf in accordance with the above purposes.

Cookies

Our web sites use “cookies” in order to create a trouble-free shopping experience. A cookie is a small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

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